Privacy Policy

Depending on how you use our website or contact our team, we may collect information such as:

• Name and contact details
• Telephone number and WhatsApp number
• Email address
• Delivery or installation address
• Product enquiries and quotation requests
• Order and payment-related information
• Technical information relating to gate automation enquiries
• Website usage information such as browser type, device and pages visited

Information provided to LIFE Gate Motor UAE may be used for legitimate business purposes including:

Our website may use cookies and similar technologies to improve website functionality, remember preferences and understand how visitors use the site.

We may also use analytics services that collect technical information such as device type, browser, pages visited, approximate location, referral source and website interaction data.

You may control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functions.

When you contact us through WhatsApp, telephone or email, the information you provide may be used to respond to your enquiry, prepare quotations, provide technical assistance, arrange delivery or schedule installation services.

Communications made through third-party services such as WhatsApp are also subject to the privacy terms and policies of those service providers.

Information relating to customer orders may be retained as reasonably necessary for order processing, accounting, warranty records, customer service and business administration.

Where payment is processed through a bank, payment gateway or other third-party payment provider, that provider may process payment information according to its own privacy and security policies.

We do not sell customer personal information.

Information may be shared only when reasonably necessary with service providers involved in fulfilling a customer request, such as:

• Delivery and transport providers
• Installation or technical service personnel
• Payment service providers
• Website hosting and technology providers
• Professional advisers where necessary
• Authorities where disclosure is required by applicable law

Information may be retained for as long as reasonably necessary to provide services, maintain order and warranty records, satisfy accounting or legal requirements, resolve disputes and support customers.

Information that is no longer reasonably required may be deleted or securely disposed of where appropriate.

If you believe information we hold about you is incorrect, or if you have a question about how your information is being used, you may contact us using the details below.

We may need to verify your identity before processing certain privacy-related requests.

Our website may contain links to external websites or third-party services. LIFE Gate Motor UAE is not responsible for the privacy practices, security or content of websites operated by other organizations.

Customers should review the privacy policies of third-party websites before providing personal information to them.

This Privacy Policy may be updated from time to time to reflect changes in our website, services, business practices or applicable requirements.

The latest version published on this page will apply to use of the website.